We provide same business day shipping on all continental USA orders!
- All in stock items ship same business day. Orders placed after Noon on Fridays will go out the following Monday. (Unless Monday is a holiday.)
- FGF ships 1st Class USPS mail including tracking. Or priority depending on the package weight. Most orders take 2 to 8 business days to arrive.
- FGF does not guarantee arrival times. We pride ourselves in getting your package to you quickly; however, please understand that once in the hands of the USPS, delays may occur that are beyond our control.
- If your item is lost or delivered to an incorrect address please CONTACT THE CARRIER FILE A CLAIM. www.usps.com. We cannot initiate the claim, they will not allow us to speak on your behalf.
- If your item is delivered to the incorrect address that you listed as the shipping address, please again CONTACT THE CARRIER with your tracking number to initiate a claim. WE are not responsible for incorrect shipping addresses.
- Please note that most most insurance coverage will not cover if the incorrect shipping address is listed as your shipping address. Please always make sure that you list your address correctly. We cannot be responsible for incorrect address listings.
- If you want us to reship your items to the corrected address, we will be glad to do so. We will send you an invoice for the current USPS cost to ship your package to you a second time.
We also offer free store pickup as well as local delivery (only within Claude city limits).
If you choose in store pickup but change your mind and would like it mailed, you will be charged shipping.
You may choose to protect your packages in the checkout process using Route+ Shipping Insurance. You can find more information about their protection and policies at https://route.com/.
NOTE: FarmGirl Frosting is not responsible for incorrect addresses or information provided by the customer.